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What we do
Our services
First General Eastern Ontario has the tools and knowledge to provide quality customer service along with excellent craftsmanship. We can handle any situation.
Benefits of doing business with us
When you work with First General Eastern Ontario, you have access to over 40 years of experience and expertise in the construction industry.
Bilingual
French and English
Large Territory
Eastern Ontario – Gatineau Area
Diversity
Bringing together unique perspectives, experiences, and talents, fostering innovation, understanding, and inclusivity within the organization.
Special Training programs for our staff
Tailored to both carpenters and office employees, aimed at enhancing their skills, knowledge, and professional development.
Environmentally friendly
Adopting green practices, such as using eco-friendly materials and reducing waste, we strive to contribute to preserving natural resources, mitigating pollution, and protecting the environment for future generations.
Our company values
Care
We are here for you
Own it
We take responsibility for our actions and are committed to working with the client through each stage of the restoration process.
Respect
We know the client will be confident in their choice
Expertise
We are restoration specialists with the knowledge and qualifications to make each property safe again for the owner.
Excellence, one step at a time
Our Process
1. Contact us
- Arrange for a call back to discuss your needs by filling out our contact form.
- Use our 24/7 emergency line: 1-877-225-6088
2. Assign Project Manager
Once contacted, a project manager will be assigned to you. The project manager will work with you to provide the services you require.
3. Perform Inspection
The project manager will then come inspect the area damaged, being renovated, or constructed, and will give an estimate of the cost, the hours, and answer any questions the client may have.
4. Production
Once the estimate is approved and ready, our production team will schedule our team of carpenters to complete the job on a date that is suitable for the client.
5. Final Quality Assurance Evaluation
Once the work is completed, the project manager, the carpenter, or an associate will do a final inspection with the client to assure that we have satisfied the needs of the customer.
Testimonials
Over 40 years of satisfied clients are saying
Our Mission
We set the standard,
we meet the standard,
we maintain the standard.
We are a Construction Company providing support for our community with care and expertise. Consistently evolving to remain Canada’s top construction company. With continuous innovation of technology, we aim to lead by example for not only the construction industry but all businesses across Canada.
Frequently Asked Questions
What is restoration in disaster management?
Restoration in disaster management refers to the process of returning a property to its pre-loss condition after it has been damaged by events such as fire, water, storms, or mold. This involves cleaning, repairing, rebuilding, and sometimes replacing materials to ensure the property is safe, functional, and habitable. At First General Eastern Ontario, we handle all phases of the restoration process—from emergency response to full reconstruction.
What is the difference between disaster recovery and restore?
Disaster recovery typically refers to the broader plan and procedures followed after a major incident, encompassing safety, insurance coordination, and long-term rebuilding. “Restore,” on the other hand, is the specific process of repairing and bringing a property back to its original state. While disaster recovery may involve multiple services and stakeholders, restoration is a core part of this process—and is our specialty.
What is the restoration phase of a disaster?
The restoration phase begins once immediate threats are stabilized—such as stopping water intrusion or securing a fire-damaged site. This phase includes drying, cleaning, sanitizing, repairing structural damage, and rebuilding. At First General Eastern Ontario, our team uses advanced techniques and industry standards to ensure efficient, high-quality restoration.
How quickly can you respond to an emergency?
We offer 24/7 emergency response and can typically be onsite within hours. Rapid intervention is critical for preventing further damage, especially with water or fire-related events. Our technicians are trained to stabilize situations and start mitigation work immediately.
Do you work with insurance companies?
Yes. We work directly with all major insurance companies and adjusters to simplify the claims process. Our team provides detailed documentation and estimates to help ensure a smooth and transparent experience for property owners.
What types of disasters do you handle?
We specialize in residential and commercial restoration after fire damage, water damage, storm damage, mold contamination, and other catastrophic events. Whether it’s a flooded basement, a fire-damaged business, or storm-related roof failure, we provide comprehensive cleanup, repair, and reconstruction services.
Is mold removal part of your services?
Absolutely. Mold remediation is a key part of our restoration services. We identify the source of the moisture, contain the contamination, remove mold-infested materials, and restore affected areas using certified techniques to ensure your space is safe and healthy.
Can you help with reconstruction after the cleanup?
Yes, we provide complete reconstruction services once mitigation and cleanup are done. This can include drywall replacement, flooring, cabinetry, painting, and any structural repairs required to fully restore your property.
