First General Ottawa is Eastern Ontario’s leading property restoration company, serving homeowners, businesses, and institutions across the Ottawa region. Whether you are dealing with water damage from a burst pipe, smoke damage after a fire, or a mold problem that has been quietly growing behind your walls, our certified restoration technicians are available 24 hours a day, 7 days a week to help you recover quickly and safely.
First General Ottawa
1520 Lagan Way, Ottawa, Ontario, Canada
Phone: 613-745-3009
24/7 Emergency line: 613-745-3009
Hours of operation
| Monday | 8:00 am - 5:00 pm |
| Tuesday | 8:00 am - 5:00 pm |
| Wednesday | 8:00 am - 5:00 pm |
| Thursday | 8:00 am - 5:00 pm |
| Friday | 8:00 am - 5:00 pm |
| Saturday | CLOSED |
| Sunday | CLOSED |
Restoration Services in Ottawa
Our Ottawa team delivers a full range of professional restoration and reconstruction services, backed by industry-certified technicians and advanced equipment. We work with all major insurance providers to make the claims process as smooth as possible for our clients.
- Water damage restoration and structural drying
- Fire and smoke damage restoration
- Mold remediation and air quality restoration
- Emergency board-up and tarping services
- Storm and wind damage cleanup
- Full residential and commercial reconstruction
Why Ottawa Homeowners Choose First General
Ottawa’s climate brings significant restoration challenges year-round. Spring snowmelt causes basement flooding, summer storms drive water through roofs and windows, and cold winters lead to frozen pipes and ice damming. Our team understands the specific risks facing Ottawa properties, from older homes in the Glebe and Hintonburg to newer builds in Kanata, Barrhaven, and Orleans.
- Local Ottawa team available 24/7 for emergency response
- Certified technicians with expertise in residential and commercial restoration
- Direct billing and documentation support for insurance claims
- Professional-grade drying, filtration, and decontamination equipment
- Bilingual service in English and French
- Proud member of the Better Business Bureau and Ottawa Board of Trade
Areas Served Around Ottawa
First General Ottawa serves the City of Ottawa and surrounding communities, including Kanata, Barrhaven, Orleans, Nepean, Gloucester, Stittsville, Manotick, Rockland, Embrun, and Carleton Place. No matter where you are in the National Capital Region, our team can be on site quickly to assess the damage and begin the restoration process.
Our Restoration Process
When you call us, we dispatch a certified technician to your property to perform a thorough damage assessment. We immediately implement emergency mitigation steps to stop further damage, then develop a comprehensive restoration plan. We document every step of the process to support your insurance claim and keep you informed from start to finish.
Dealing with water damage, fire damage, or mold in the Ottawa area? Contact us any time. Our 24/7 emergency line connects you directly with a certified restoration technician who can be on site fast. We work with your insurance provider to make the recovery process as smooth as possible.
