Residential
Our Services
In the residential restoration department, we offer a range of services aimed at restoring homes that have been damaged by various factors such as fire, water, mold, or natural disasters.
We take all shapes and sizes of jobs. We have a team who specialize in large loss claims and a separate unit that handles smaller repairs depending on the overall scope handled by the project manager.
Why you should pick First General Services
While we specialize in restoration, we are also experts in renovation and remodeling. We have had hundreds of renovation and remodeling projects over the years and have a skilled staff to assure that the client is getting exactly what they want for their home.
Experience and Expertise
Licensed and Insured
Quality Workmanship
Attention to Detail
Transparent Communication and Pricing
Customer Satisfaction
Versatility and Creativity
Commitment to Timelines
Warranty and Guarantee
Sustainability and Eco-Friendly Practices
Frequently Asked Questions
What is the difference between mold remediation and restoration?
Mold remediation is the process of identifying, containing, and safely removing mold from a property. Restoration, on the other hand, goes beyond cleanup and includes repairing or rebuilding parts of the home affected by mold, water, or other damages. In residential projects, mold remediation is often the first step, followed by restoration to return the space to livable condition.
Are remediation and restoration the same thing?
No. Remediation focuses on eliminating hazardous conditions—like mold, asbestos, or biohazards—while restoration is about repairing and reconstructing the affected areas. At First General Eastern Ontario, we provide both services in tandem, starting with hazard mitigation and ending with a fully restored home.
What is the purpose of a residential restoration company?
A residential restoration company helps homeowners recover from property damage caused by fire, water, storms, or other disasters. The purpose is to restore safety, comfort, and functionality to your home as quickly and efficiently as possible. Our team coordinates the entire process, including emergency response, cleanup, insurance documentation, and reconstruction.
What is the main goal of home restoration after a disaster?
The primary goal is to return your home to its pre-loss condition—both structurally and aesthetically. This includes removing all health hazards, repairing damaged materials, and ensuring your home is safe for occupancy. At First General Eastern Ontario, we focus on minimizing disruption while delivering high-quality, code-compliant results.
How long does a typical residential restoration take?
Timelines vary depending on the extent of damage. Minor water or fire incidents may take just a few days, while major structural repairs can take several weeks or longer. We provide detailed assessments and clear timelines after our initial inspection to keep you informed every step of the way.
Do I need to leave my home during the restoration process?
It depends on the severity of the damage and the type of restoration being performed. For minor repairs or isolated issues, you may be able to stay. However, in cases involving extensive water, fire, or mold damage, temporary relocation may be necessary for health and safety reasons. We always advise based on the specific situation.
What types of residential properties do you service?
We service a wide range of residential properties, including single-family homes, condos, townhouses, and rental units. Whether you’re a homeowner or a property manager, we’re equipped to handle both small and large-scale residential restoration projects.